Five Rivers

Darlee Warranty Informatiom

5 YEARS LIMITED WARRANTY:

DARLEE does not warranty for commercial or institutional use. All warranties apply to the original purchaser and begin at the date of purchase. DARLEE reserves the right to make a disposition whether to replace, repair or refinish any covered warranty product. For all items that have minor scratches we will send out touch up paint with the instructions on how to apply and not replace the item itself. In the event that any product is no longer available, equal value replacement will be offered. All replacements will be shipped out either standard UPS ground or via Freight Company only. No replacements will be sent out overnight or express shipping. Also, DARLEE will not be responsible for any costs associated with any type of white glove service that customer choose to service their clients replacement item(s). During the third year after purchase of DARLEE furniture, it is the responsibility of the purchaser to pay all freight costs for replacement. Replacements will be shipped Local, Common Carrier or UPS Ground only. When requesting a replacement or repair, photographs and proof of purchase must be provided to DARLEE.

FURNITURE:

DARLEE furniture frames are warranted to the original purchaser to be free from defects in material and workmanship for a period of FIVE YEARS from the original date of purchase. DARLEE will warranty the powder coat finish for a period of THREE YEARS from the original date of purchase against blistering or peeling. The warranty period is TWO YEARS for wicker. The warranty period is ONE YEAR for both sling and garden accessories from the original date of purchase. This warranty does not cover damage caused by ammonia, harsh abrasive cleaners, pool chlorine, suntan oils, blocks and/or lotions, also not warranted is accidental damage (fire, wind, or freezing or other acts of nature) and any failure caused by unreasonable use or abuse. Rust seepage or bleeding from crevices or hidden surfaces inherent in some ornate designs. Rusting and/or oxidation of furniture resulting from exposed metals that have been scratched, chipped, or not properly maintained. Any furniture placed for a period of time within 10 miles of a salt-water pool/coastline, hard- water deposits or calcium build-up due to minerals found in regional water supplies are also not warranted. Due to the unique nature of hand-applied finishes, fading and wearing is not included in this warranty. In addition, this warranty does not cover cast iron rusting, rocker and swivel mechanisms, adjustable feet and glass top breakage. Any changes done by the manufacture are beyond DARLEE'S control.

GRANITE TABLE TOPS:

Granite tabletops are warranted for a period of ONE YEAR from the original date of purchase. This limited warranty only covers the workmanship and structural integrity of the top. This warranty does not cover fading and please keep in mind that all natural stone tops will fade in direct sunlight over a period of time.

CUSHIONS AND PILLOWS:

Due to variations in photography, the color of the cushions may differ slightly. DARLEE reserves the right to replace the cushion or cushion cover depending on the nature of the problem. In the event that the cushions are no longer available, DARLEE will provide a similar replacement as soon as possible. Please note: there may be a color and texture difference in the replaced cushions, which is beyond the control of DARLEE.

Standard Fabric Cushions / Pillows

All standard fabric cushions are warranted to the original purchaser for a period of ONE YEAR from the original date of purchase. This consists of the cushions being free from defects in material and workmanship. This warranty does not cover fading of fabrics, damage caused by ammonia, harsh abrasive cleaners, pool chlorine, suntan oils, blocks and /or lotions, mold, mildew, neglect or from lack of providing reasonable care and maintenance. Not warranted for all cushions is accidental damage (fire, wind, or other acts of nature), hard-water deposits or calcium build-up due to minerals found in regional water supplies. The warranty does not cover damage from misuse or abuse; improper installation; or costs associated with replacement of the fabric, including labor and installation.

Sunbrella Fabric Cushions / Pillows

All Sunbrella fabric cushions and pillows are warranted to the original purchaser for a period of TWO YEARS from the original date of purchase. This consists of the cushions being free from defects in material and workmanship, as well as any fading or discoloration of the fabric, which has been properly maintained. Not warranted for all cushions is accidental damage (fire, wind, or other acts of nature), hard-water deposits or calcium build-up due to minerals found in regional water supplies. The warranty does not cover damage from misuse or abuse; improper installation; or costs associated with replacement of the fabric, including labor and installation.

UMBRELLAS:

Umbrellas are covered for a period of ONE YEAR from the original date of purchase. This consists of the umbrella being free from defects in material and workmanship, blistering, peeling or loss of color finish.

This warranty does not cover damage caused by ammonia, harsh abrasive cleaners, accidental damage (fire, wind, freezing or other acts of nature) or fading of fabrics.

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